Refund policy

Return & Refund Policy

Thank you for shopping with Axton.

We currently ship to the United States, United Kingdom, Canada, and Mexico.

Returns

We offer a 30-day return policy from the date your order is delivered.

To be eligible for a return, your item must be unused, in its original condition and packaging, and accompanied by proof of purchase.

To request a return, please contact us at asadkhanuk2r1@gmail.com before sending your item back. Returns sent without prior approval cannot be accepted.

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, contact us within 7 days of receiving it with your order number and clear photos. We'll work quickly to resolve the issue with a replacement or refund.

Non-Returnable Items

The following items cannot be returned:

- Personalized or custom-made items

- Opened personal care products

- Perishable goods

- Gift cards

- Final sale items

Refunds

Once your returned item has been received and inspected, we'll notify you of the outcome. If approved, your refund will be issued to your original payment method within 10 business days. Depending on your bank or card issuer, it may take additional time for the funds to appear in your account.

Order Cancellations

Orders may be cancelled before they are processed or shipped. Once an order has been dispatched, it cannot be cancelled but may be eligible for return under this policy.

If you have any questions about returns or refunds, please contact us at:

Email: asadkhanuk2r1@gmail.com

Store: https://axton-5652.myshopify.com/